A VMS without cloud storage lets ecommerce sellers keep packing videos on their own system instead of uploading every clip to a vendor’s servers. Most packing video tools upload every clip to their own cloud. It sounds convenient, but it can increase costs, limit how long videos remain available, and place customer names and addresses on a third party’s servers. ClaimVMS works differently: your videos stay on storage you control. Most packing video tools upload every clip to their own cloud. It sounds convenient, but it is the main reason VMS bills climb, videos vanish after a few weeks, and your customers’ names and addresses end up on a third party’s servers. ClaimVMS works the other way round: your videos stay on your system.
Three problems with vendor-cloud VMS
1. You pay for storage forever
Every clip on a vendor cloud costs them storage and bandwidth. That cost comes back to you as per-video charges, credit bundles or higher plans.
2. Your proof has an expiry date
Cloud plans commonly keep videos for 30 to 180 days. After that, the proof is gone — even if a dispute, chargeback or audit comes later.
3. Customer data leaves your control
A packing video shows the shipping label: name, address, phone, order details. With cloud VMS, that data sits on another company’s servers.
How ClaimVMS handles video
- Recording runs in the browser (or the Android app)
- Each clip is tagged to its AWB / order ID
- The video is saved to storage you control — your PC, an external drive or your office NAS
- ClaimVMS does not keep a copy on our servers unless you ask us to
Cloud VMS vs ClaimVMS
Question | Cloud VMS | ClaimVMS |
Who stores the video? | The vendor | You |
Storage fee | Built into per-video or plan price | None |
How long is video kept? | Fixed days on plan | Your choice |
Who holds customer data? | Vendor’s servers | You |
Works on slow internet? | Uploads can lag | Saved locally |
Your side of the deal: simple backup habits
Owning your video means owning the backup. It takes ten minutes a week:
- Keep videos in one dedicated folder or drive
- Copy that folder to an external drive or NAS weekly
- Keep at least 6–12 months of footage, longer for high-value products
- Label drives by month so finding old clips is easy
Frequently asked questions
Is a VMS without cloud storage safe?
Yes, with a basic backup routine. Your footage stays private and under your control, and you are not dependent on a vendor’s retention policy.
Can I still find old videos quickly?
Yes. Clips are linked to the AWB, so you search by AWB and open the file.
Can I move to cloud later if I want?
Your videos are normal files on your storage, so you can copy them to any cloud drive you choose.
Own your proof
Book a free demo or see pricing.
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